FESTIVAL
Shows

All sales are final. Refunds will be issued only in the event of postponement or cancellation.

We reserve the right to make alterations to the time, date, duration and Venue of the Event or other details governed by any Ticket in the event of unforeseen or other circumstances.
Tickets are sold subject to our right to alter or vary the published Event programme without notification which may result in changes to the performance line-up, playing times or any other aspect of the Event. 
Any published start times of a performance at the Event are estimates and subject to change. We shall not be liable for any change of a published start time or change to the artists scheduled to perform. Cancellation by a specific artist or performer will not entitle you to a refund.
As soon as possible after we become aware of postponement, rescheduling or cancellation of the Event, all available information will be posted on all our social media outlets and on our website www.glimmer.je but it is the responsibility of the Ticket Holder to ascertain whether the Event has been postponed, rescheduled or cancelled and any new dates, times, and venue.
A Ticket will not be exchanged or refunded if:
after the Event has started, it is stopped for any reason and is not completed the same day;
on any day of the Event, the start time is delayed for any reason;
the start time (but not the date) of the Event changes after the date the Ticket was purchased; or
the Ticket is used for entry into the Venue.
We shall only be required to refund a Ticket Purchaser (on application by the Ticket Purchaser) with the Face Value of the relevant Ticket, in the following circumstances:
if the Event is cancelled before the Event has started;
if the Event is postponed before the Event has started and the Event is rescheduled to another date (whether at the Venue or at a different venue) 
If the Event is postponed before the Event starts and the Event is rescheduled to another date (whether at the Venue or at a different venue), the Ticket Holder may elect to either:
use the existing Ticket for the rescheduled Event if the Event is rescheduled for another date but at the Venue; or
If the Event is rescheduled to a different venue and there are insufficient Tickets available, or the Ticket Holder is unable to attend any rescheduled Event (whether at the Venue or at a different venue), the Ticket Purchaser shall be entitled to apply for a refund.
Only the original Ticket Purchaser may apply for a refund. The Ticket Purchaser will be advised of the process and the prescribed deadline for refund applications through the media or via direct communication within 10 working days of the cancellation or rescheduling of the Event. The Ticket Purchaser must follow the prescribed process and deadline and produce the original Ticket in order to be eligible for a refund. We shall not be required to issue a refund in relation to any Ticket which we reasonably believe has been the subject of a sale, transfer or disposal 
Promotions, deals or discounted offers are provided at our discretion. All such offers are subject to availability and may be withdrawn by us at any time. 

Limited amounts of tickets are available at different pricing structures through out the time period leading up to the event . we reserve the right to change, raise, or lower the ticket or product pricing at anytime and are not required to honour any previous pricing after the changes are made.

​